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Item #:
47228447
ITIL V4 Complete Certification Guidebook: Study Guide to Pass In First Attempt
80% of respondents would recommend this to a friend
Item #:
47228447
MKD 1520
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Find out what kind of preparation you need to pass the Information Technology Infrastructure Library (ITIL®) 4 Foundation test on your first go.
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What Stands Out
Comprehensive Coverage
This guidebook offers an extensive overview of ITIL V4 principles, ensuring all key concepts are thoroughly explained, making it an essential resource for both novices and seasoned professionals.
Pass in First Attempt
Designed with targeted strategies and practice tests, this guide helps candidates confidently prepare for the ITIL certification, significantly increasing their chances of passing on the first try.
User-Friendly Format
The book's structured layout, with clear explanations and illustrations, enhances comprehension, making complex ITIL concepts easier to digest for learners at every level.
Product Details
- Comprehensive guide for passing the ITIL® 4 Foundation exam on the first attempt
- Expands understanding of ITIL® framework, core values, and practices
- Explains the impact of the fourth industrial revolution on ITIL® 4
- Covers key components of support management and their relevance to successful assistance
- Discusses topics such as service value chain, constant improvement model, core values, and more
- Includes practice test and covers a wide range of service and general management practices
| Publisher | Independently published |
| Publication date | January 2, 2020 |
| Language | English |
| Print length | 118 pages |
| ISBN-10 | 165461680X |
| ISBN-13 | 978-1654616809 |
| Item Weight | 10.4 ounces (294.84 grams) |
| Dimensions | 8.5 x 0.27 x 11 inches (21.6 x 0.7 x 27.9 cm) |
Who Should Buy?
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IT Professionals
Ideal for IT practitioners wanting to enhance their service management skills and gain ITIL certification efficiently.
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Students Seeking Certification
Perfect for students preparing for their ITIL V4 exam, providing structured content to facilitate learning and retention.
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Career Changers
Beneficial for individuals transitioning into IT service management careers, offering a comprehensive understanding of ITIL principles.
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Experienced Practitioners
Not suitable for those with extensive ITIL knowledge who may find the content too basic or redundant.
Product Description
ITIL V4 Complete Certification Guidebook: Study Guide to Pass In First Attempt
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Management Information Systems Editorial Review
This ITIL® V4 Complete Certification Guidebook has received mixed reviews from customers. Some have found the explanations to be thorough and easy to understand, while others have criticized the poor editing and confusing examples used in the book. It appears that readers with a basic understanding of ITIL® concepts might find the book useful, but those looking for a more detailed and advanced guide might be left disappointed. Overall, this guidebook could benefit significantly from an editorial process and requires revision to improve its language, structure, and coherency.
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Pros
- Thorough explanations for basic ITIL® concepts
- Useful for readers with a basic understanding of ITIL®
Cons
- Poor editing
Product Price History
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Features & Benefits
- Learn how ITIL® has become the standard structure for IT support industry
- Discover the 4 key components of support management and how they provide significant worth for clients
- Understand the service value chain and constant improvement model
- Topics such as service organizations, value, costs, risks, and service offerings are comprehensively covered
- Includes ITIL® practice test to guarantee success on the examination
- The book covers Management Practices, Service Management, Information Security Management and more.
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