- Почетна страница /
- Книги /
- Business, Finance & Law /
- Sales & Marketing /
- Brands & Corporate Identity /
- Five Star Service: How to deliver exceptional...
0 ratings
Бр. на производ:
75578960
Five Star Service: How to deliver exceptional customer service (3rd Edition) Paperback – 17 Sept. 2015
Бр. на производ:
75578960
MKD 686
Price Details
Excluding Shipping & Custom charges ( Shipping and custom charges will be calculated on checkout )
*All items will import from Обединето Кралство
0 ratings
Напишете рецензија
На залиха
Увезено од продавницата UK
QTY:
Нарачајте сега и ќе се испорача околу Четврток, Септември 24
Secured transaction
Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.
Our Top Logistics Partners
Fast
Shipping
Free
Return*
Secure Packaging
100% Original Products
PCI DSS Compliance
ISO 27001 Certified
What Stands Out
Expert Insight
Gain practical strategies and insights from industry experts to enhance customer service delivery and create memorable experiences for clients.
Updated Content
The third edition includes the latest trends and techniques in customer service, ensuring relevance and effectiveness in today’s competitive market.
Actionable Techniques
Offers actionable techniques and real-world examples for immediate implementation, empowering teams to drive exceptional service and customer loyalty.
Детали за производот
- Discover high impact, low investment tips and tricks to improve customer service
- Create memorable moments that will get you noticed, referred, and reviewed
- Learn strategies to delight customers and keep them coming back
- Win more customers without breaking the bank
- Boost your online profile, ranking, and star-rating
- Gain valuable techniques and case studies from an expert in customer service
| Publisher | Pearson Business |
| Publication date | 17 Sept. 2015 |
| Edition | 3rd |
| Language | English |
| Print length | 296 pages |
| ISBN-10 | 1292100206 |
| ISBN-13 | 978-1292100203 |
| Item weight | 1.05 kg |
| Dimensions | 13.79 x 1.7 x 21.59 cm |
Who Should Buy?
-
Customer Service Managers
Ideal for managers aiming to elevate service levels and train their teams effectively to deliver exceptional experiences.
-
Business Owners
Useful for small to mid-sized business owners seeking to enhance customer satisfaction and loyalty through service improvements.
-
Training Professionals
Beneficial for trainers looking to develop comprehensive customer service programs and methodologies for diverse organizations.
-
Technical Experts
Those focused on technical skills may find less relevance in customer service strategies and concepts presented here.
ОПИС НА ПРОИЗВОД
Five Star Service: How to deliver exceptional customer service (3rd Edition) Paperback – 17 Sept. 2015
About This Item
Introducing "Five Star Service: How to Deliver Exceptional Customer Service 3rd Edition Paperback" Are you looking to take your customer service skills to the next level? Look no further than "Five Star Service: How to Deliver Exceptional Customer Service 3rd Edition Paperback." This comprehensive guide is your key to unlocking the secrets of providing top-notch customer service that will leave your customers coming back for more. In this 3rd edition, you'll find the latest strategies, techniques, and tips for delivering exceptional customer service. Whether you're a seasoned professional or just starting out in the customer service industry, this book has something for everyone. Learn from the best in the business as they share their insights and experiences on how to exceed customer expectations. From building strong customer relationships to resolving conflicts with grace, this book covers it all.
Discover how to create a culture of customer service excellence within your organization and gain a competitive edge in today's market. This book also serves as a valuable resource for customer service managers and trainers. Equip your team with the skills they need to provide excellent customer service and boost customer satisfaction. With practical advice and real-life examples, this book will help your team deliver exceptional service that sets your organization apart from the competition. Don't miss out on the opportunity to enhance your customer service skills and create a memorable customer experience.
Order your copy of "Five Star Service: How to Deliver Exceptional Customer Service 3rd Edition Paperback" today and start delivering five-star service that will leave a lasting impression on your customers.
Дали имате некое барање? Разговарајте со нас
Прашања и одговори на клиентите
-
Прашање:
Како да купувате Five Star Service: How to deliver exceptional онлајн од Ubuy?
Одговор: Лесно е да се купува Five Star Service: How to deliver exceptional онлајн од Ubuy.. Треба само да го пребарувате производот, да го изберете вашиот начин на испорака додека се одјавувате и да го доставите до вашата локација. -
Прашање:
Дали Five Star Service: How to deliver exceptional е достапен за онлајн купување во North Macedonia?
Одговор: Да, во Ubuy North Macedonia овој производ е достапен за да купувате по разумна цена.. Five Star Service: How to deliver exceptional не е достапен локално, но можете да ни верувате во нашите услуги за брза испорака. -
Прашање:
Колку време е потребно за да се добие производ по поставувањето на нарачката?
Одговор: Времето на испорака на нарачаниот производ варира во зависност од тоа што сте го нарачале и начинот на испорака што сте го избрале.. Проценетото време за испорака се споменува при процесот на наплата, затоа бидете безгрижни додека купувате.
Brands & Corporate Identity Editorial Review
The "Five Star Service: How to deliver exceptional customer service" book is highly recommended for individuals and businesses looking to enhance their customer service skills. The book provides valuable ideas and insights that can be easily applied in everyday work life. It is particularly well-suited for the hotel industry, but the principles and examples provided can be beneficial for anyone working in a customer-facing role. The book is praised for its clear and engaging writing style, as well as its relatable stories and examples. It offers a fresh perspective on customer service and emphasizes the importance of creating fantastic customer experiences. The concepts presented, such as the "emotional bank," are applicable and practical. Overall, this book is highly recommended for those seeking to improve their customer service skills and create memorable experiences for their customers.
Customer Reviews & Ratings
1 оцени од купувачи
-
5 ѕвездичка
100%
-
4 ѕвездичка
0%
-
3 ѕвездичка
0%
-
2 ѕвездичка
0%
-
1 ѕвездичка
0%
Рецензирајте го овој производ
Споделете го вашето мислење со другите купувачи
Добрите
- Provides valuable ideas and insights
- Clear and engaging writing style
- Relatable stories and examples
- Applicable to various industries, especially the hotel industry
- Emphasizes the importance of creating fantastic customer experiences
Конс
- No negative feedback provided in the reviews.
Product Price History
Важни информации
- Ограничувања: За меѓународно испорачаните производи, имајте предвид дека секоја гаранција од производителот не е важечка; опциите за услуги од производителот може да се недостапни; прирачниците за производите, упатствата и безбедносните предупредувања може да се на јазик различен од јазикот на одредишната држава; производите (и придружните материјали) може да не се дизајнирани според стандардите, спецификациите и правилата за означување на одредишната држава и производите може да не соодветствуваат со напонот и другите стандарди за електрика на одредишната држава (со што се наложува потребата од користење адаптер или претварач, доколку треба). Примателот е одговорен за проверка дали производот може законски да се увезе во одредишната држава. При нарачување од Ubuy или неговите партнери, примателот е евидентиран увозник и мора да ги почитува сите закони и регулативи на одредишната држава.
- Некои од производите претставени на Ubuy не се за продажба, бидејќи Ubuy е глобален пребарувач. Производите подлежат на прописи за извоз/трговија.
MKD 686
Нарачајте сега и ќе се испорача околу Четврток, Септември 24
This item is not restrict in my country.(Please click on above link if this item is not restrict in your country, So our team will review and allow.)
QTY:
Secured transaction
PCI DSS compliant and ISO 27001:2022 certified, with encrypted payments and full buyer protection on every order.
Our Top Logistics Partners
Fastest cross-border delivery
Ubuy Assurance
Experience worry-free shopping with 100% original products, PCI DSS-compliant payment security, ISO 27001-certified data protection, the fastest cross-border delivery, free returns *, and secure packaging on every order.